CALL TO CONNECT

Do you know when to talk instead of text?

When was the last time you used your phone to call someone? For many, the answer is probably, “I don’t remember!” Why don’t we use our phones as phones anymore? Why do we text instead of talk?

If you choose to text because you think a phone call will be too awkward or time consuming, you aren’t alone. In a recent experiment, researchers randomly assigned strangers to connect either by texting or talking by phone. Participants expected to feel more comfortable connecting with the stranger by text. Were they right? Did they feel less awkward, save time, and connect just as well by texting instead of talking by phone?

Learn what the researchers discovered about talking v. texting in this month’s “Do You Know?”

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