CALL TO CONNECT

Do you know when to talk instead of text?

When was the last time you used your phone to call someone? For many, the answer is probably, “I don’t remember!” Why don’t we use our phones as phones anymore? Why do we text instead of talk?

If you choose to text because you think a phone call will be too awkward or time consuming, you aren’t alone. In a recent experiment, researchers randomly assigned strangers to connect either by texting or talking by phone. Participants expected to feel more comfortable connecting with the stranger by text. Were they right? Did they feel less awkward, save time, and connect just as well by texting instead of talking by phone?

Learn what the researchers discovered about talking v. texting in this month’s “Do You Know?”

GIFT CARDS

Do you know how to graciously give gift cards?

Selecting the perfect gift can be tricky. What do you get for the person who has everything, likes nothing, or lives far away? We give to honor people. Gift cards are a great gift option when they genuinely honor the recipient.

Learn how to graciously give gift cards in this month’s “Do You Know?”

WINE GLASSES

Do you know how to hold a wine glass?

Knowing how to hold a wine glass doesn’t just make you look good. It makes your wine taste better! When your host goes to the trouble of serving you a glass of wine at the perfect temperature, don’t ruin the experience by holding the wine glass by its bowl. Wrapping your hand around the bowl of the glass heats the wine and leaves your grubby fingermarks on the beautiful glass. What do you do instead?

Learn how to hold a wine glass in this month’s “Do You Know?”

TEXTING ERROR

Do you know what most people screw-up when texting?

Remember when texting took forever because you had to painstakingly enter the message on a numerical keypad? Nearly 30 years later (wowza!), texting is fast, convenient, and the norm. It has dramatically changed the way we communicate. Just because we text all the time, doesn’t mean we do it correctly. Do you know what most people screw-up when texting?

Learn how to avoid a common texting mistake in this month’s “Do You Know?”

THE THIRD PIECE

Do you know how to boost your credibility with a third piece?

Clothing communicates! People assume over a dozen things about you when they first see you, including how competent you are. It is not fair, but it is real. Clothing is an instant messaging system that immediately sets people’s expectations for your performance. It is simple: what people see is what they expect.

Learn how to instantly boost your credibility by adding a third piece to your outfit in this month’s “Do You Know?”

RECEIVING COMPLIMENTS

Do you know what NOT to say when complimented?

Think about the last time you received a compliment. “You look great!” “Awesome job on that project.” How did you respond? Did you handle the compliment well? Here is a hint: there is only one correct response to a sincere compliment.

Learn what NOT to say when complimented (and the only correct response to praise) in this month’s “Do You Know?”

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